If youâ€™re looking for a jeweler, chances are good youâ€™re about to make a significant investment. Whether youâ€™re looking for something like an engagement ring for your partner or something special for yourself, there are a myriad of reasons to research where and who you make that investment with. Can you trust the quality of the product? Can you depend on a warranty in case something breaks? Are your wishes being considered or are you being pressured toward certain products (and price points)? Though these questions may seem overwhelming, there are a handful of insightful tips on how to choose your jeweler.
WHATâ€™S IN A NAME ANYWAY?
One of the first and easiest things you can do is look into which professional affiliations a jeweler has. Members of Jewelers of America (JA), for example, have access to ongoing education and abide by a code of professional practices. Knowing a company belongs to JA offers peace of mind that the company is not only trustworthy but well-trained and knowledgeable too.
TIME IS OF THE ESSENCE
When thinking about how to choose your jeweler, consider how well established a jeweler is. A good indication is strong engagement with the local community. Word of mouth can be a great way to find reputable options, but researching online reviews and a companyâ€™s social media can give you helpful insight into a companyâ€™s reputation, their values, and their ethics. You want a team that will listen to your needs, your wishes, but will have the knowledge and training to help you narrow down your options without forcing a decision.
KNOW YOUR AUDIENCE
While boutique and independent locations can be an excellent choice for traditional styles, if youâ€™re wanting something more unconventional, say for your wifeâ€™s wedding band, opting for a larger company or chain might give you a wider selection. Also, having the advantage to visit a different location in the event of a move is something else to consider for long-term maintenance and cleanings.
WHAT ARE THEIR CREDENTIALS?
When it comes to how to choose your jeweler, not only should the company be reputable, but its team should be well-trained. A sign youâ€™re in good hands is knowing the gemologist has a JA certification or training from the Gemological Institute of America or American Gem Society (AGS). Similarly, a bench professional should be qualified to repair, resize, or craft jewelry. Knowing the staff is backed by these credentials ensures youâ€™re in capable hands when it comes to finding the right stone, designing a custom piece, or simply selecting the best style for your needs and price point.
IS THEIR PRODUCT GUARANTEED?
Sincere commitment to customer service is paramount when talking about how to choose your jeweler. Having confidence in your purchase starts with knowing the company has confidence in its product. If youâ€™re shopping for a diamond ring for instance, a grading report or diamond certification from a reputable source such as AGS is an easy way to avoid conflict diamonds. Also, research the return policies and warranties (a reasonable return time limit is between 30 and 60 days, for example). Finally, consider what extended services are available. Do they offer in-house repairs, inspections, and cleanings? Are they skilled in re-settings and appraisals?
Ultimately, you want to find a jeweler you feel comfortable with. Ideally, this will be a relationship you have for years. After all, youâ€™ll want someone to trust when itâ€™s time for a wedding band, an anniversary gift, or something special for a birthday or graduation.
Medawar Jewelers has a rich history in the fine jewelry business and has been proudly serving the Michigan area since 1978. Call us at 855-850-8015 to learn more about our services and expertise!